◆ Property Management
Your property, in good hands.
Residential property management for Greater Boston owners who want their home or small multifamily looked after with the same care they’d give it themselves—without the day-to-day.
◆ Why Owners Choose Us
Management that thinks like an owner.
Most people don’t set out to become landlords. A move across town, an inheritance, a first home you couldn’t quite bear to sell—and suddenly you’re responsible for tenants, repairs, and a lease you never planned on. We take that weight off your hands.
New Englander manages single-family homes, condos, and small multifamily buildings across Boston and its inner suburbs. Because we own and operate rental property ourselves, we treat yours the way we treat our own: protect its value, keep good tenants in place, and make sound decisions long after the paperwork is signed.
◆ Who We Serve
Built for owners like you.
We built our management practice around the owners we know best—the ones who value their property and want it treated with real care. You’ll recognize yourself in at least one of these.
The Accidental Landlord
You kept a place when you moved, inherited a family home, or simply weren’t ready to sell—and now you’re a landlord you never planned to be. We take the whole thing off your plate and walk you through what you don’t yet know.
The Small Multifamily Owner
Two-, three-, and four-family homes are the backbone of these neighborhoods, and house-hacking is how many owners here get started. We’ve operated these buildings ourselves and know how to keep them full, maintained, and profitable.
The Long-Term Owner & Investor
Whether you hold one condo or a growing portfolio, we manage for the long run—protecting the asset and the relationship, not chasing the next transaction. As your holdings grow, we grow with you.
◆ Where We Work
We know these streets because we live on them.
We manage homes across Boston and its inner suburbs, with the deepest roots in the southwest neighborhoods and nearby towns:
Jamaica Plain · Roslindale · West Roxbury · Hyde Park · the South End · Brookline · Dedham · Westwood · Norwood · Needham · Newton · Milton · Medfield · and surrounding communities.
◆ What We Handle
Everything the job actually involves.
Being a landlord is really three jobs that never quite stop: filling the unit, keeping it running, and knowing where you stand. We take all three—and you deal with one person who knows your property, not a rotating cast of coordinators.
Leasing & Tenant Placement
We price the unit to the market, present it well, and screen carefully—then handle showings, applications, and the lease, so your property fills quickly with tenants who stay.
Everyday Management
Rent collection, maintenance requests, trusted local trades, and the small day-to-day decisions—handled promptly and communicated clearly, so problems get solved before they grow.
Owner Reporting
Clear monthly statements, organized records at tax time, and a straight answer whenever you want one. You always know how your property is doing and where your money went.
◆ Getting Started
Getting started is simple.
No long onboarding, no runaround. Four steps take you from a first conversation to a well-run property—and from there, we handle the rest.
01
Talk with us
Tell us about your property and your goals. We’ll give you a free rental estimate and an honest read on what to expect.
02
We get it rent-ready
We advise on any prep, capture professional marketing, and list your home where qualified renters are actually looking.
03
We place a great tenant
We screen carefully, handle the lease and move-in, and get everything documented—so the right resident starts on the right footing.
04
You relax; we run it
Rent lands in your account, maintenance is handled, and you always know exactly how your property is doing.
◆ Who Runs Your Management
Operators first, agents second.
New Englander is led by Kate Ziegler Romano and Jack Romano. Jack runs the management side and has owned and operated rental property since 2013—so your building is looked after by someone who has handled the same repairs, tenants, and late-night calls on his own.
It’s a deliberately small, high-touch practice. We take on a manageable number of properties so each owner gets real attention—and because we also buy and sell across Greater Boston, we can advise on the whole life of your investment, not just this month’s rent.
◆ Simple, Honest Pricing
Straightforward pricing, no surprises.
We keep our pricing simple, and we only earn when you do. Two clear fees cover full-service management. Outside costs—a plumber, an electrician, an attorney—are billed to you by those providers at their own rates, never marked up by us.
8%
Full-Service Management
Of the rent we collect. Everything on this page, for one clear monthly fee—and if we don’t collect the rent, you don’t pay the fee.
1 mo.
Tenant Placement
One month’s rent, charged only when we place a qualified tenant. Marketing, showings, screening, and lease prep are all included.
$0
Markups & Hidden Fees
No setup charges, no leasing add-ons, no markup on vendor work. Those two fees are what you pay us.
◆ The Fine Print
What Else You Might Pay
Owning a property costs money beyond management, and we’d rather be upfront about it. Vendor invoices are paid directly by you: a plumber’s repair bill, an attorney’s fee in an eviction, a roofer’s estimate. We coordinate all of it, but the work is theirs and so is the bill—we don’t add a markup.
Occasionally something falls well outside routine management—an insurance claim, a major mechanical replacement, a renovation to oversee—or you’d like us to handle a repair ourselves rather than send a contractor. That work is billed at an hourly rate, quoted to you in advance—we’ll never start the clock without telling you first.
◆ One Team for the Whole Journey
More than a management company.
New Englander is also a full service brokerage. When it’s time to buy the next building or sell when you’re ready, you’re already working with people who know your property inside and out. Renters become buyers, owners become sellers, and the relationship carries through every stage of ownership—advice for the long run, not a single transaction.
◆ Why Owners Trust Us
A licensed Massachusetts brokerage, more than a decade of hands-on rental operation, and a founder who has handled the same repairs, tenants, and late-night calls on his own.
We’ve been in your shoes as owners—and we manage every property as if it were ours.
◆ Common Questions
How much does management cost?
Full-service management is 8% of the rent we collect, plus a one-time leasing fee of one month’s rent when we place a tenant. Those are the only fees we charge.
What do you manage?
Single-family homes, condos, and small multifamily buildings (2–4 units) across Boston and the inner suburbs. First-time and accidental landlords are exactly who we’re built for.
Are there other costs?
Not other fees from us, but yes—the property has its own expenses. When a plumber, electrician, or attorney does work, they bill you directly at their rate; we coordinate it and don’t mark it up. Work that goes well beyond routine management—insurance claims, a major replacement, construction oversight, or a repair you’d like us to do ourselves—is billed at an hourly rate, quoted in advance and always discussed with you first.
How do you screen tenants?
Every applicant goes through credit, income, background, and reference checks, so you get residents who pay reliably and care for your home.
How and when do I get paid?
Rent is collected online and sent to you by direct deposit, with a clear statement each month so you always know where your money went.
What about a maintenance emergency?
We’re reachable around the clock and coordinate trusted local trades, so you don’t have to field the midnight call.
Can you also help me buy or sell?
Yes—we’re a full brokerage. Many management clients started as buyers or sellers, and we’re here for whatever comes next.
Curious what your home could rent for?
Get a free, no-obligation rental estimate and an honest conversation about your options. No pressure—just straight answers from people who do this every day. Simply select “Property Management” in the form below and enter your address.
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Let's start the conversation.
Tell us what you're looking to do — buy, sell, or invest — and we'll follow up with a clear, practical next step.